Phoenix has taken appropriate measures to ensure compliance with Illinois Department of Insurance Bulletin 2017-03 issued in response to severe flooding in Illinois.
Phoenix has advised all responsible employees of the bulletin’s requirements and of necessary actions to comply to the extent applicable to our products.
Illinois consumers may contact Phoenix with any disaster-related concerns by calling our service lines:
- Term and Whole: 1-800-628-1936
- Variable/Universal Life and Annuities: 1-800-541-0171
Any complaint over a disaster-related dispute or issue may be filed with the Illinois Department of Insurance by calling the Department’s toll free complaint hotline at 1-866-445-5364 or filing online at https://mc.insurance.illinois.gov/messagecenter.nsf.